Expert Resources

Help operate, run, and monitor the solution by augmenting your team with RESPEC's Expert resources to fill temporary or long-term resource gaps.

Legacy Solution System and Processes New Solution System and Processes Data Management Solution Audit Resource Solution

Legacy Solution System and Processes

Provide staffing resources to perform desired tasks related to running and operating a legacy solution. Can help in times of transition between systems or for longer term support.

Deliverable

Staff Augmentation Agreement

Ideal Format & Timing

Varied based on needs

Key Activities

Provide support to the business, such as monitoring systems, performing day-to-day billing tasks, completing reports, troubleshooting systems, and working on projects.
Tasks can be performed to run parallel systems, maintain legacy systems during the phased implementation of new ones, or fill in resourcing gaps in business-as-usual functions.

Benefits

Provides short-term or long-term resources to help maintain a legacy solution.
Allows internal employees to focus on learning new systems and processes during multi-phased implementations.
Utilizes resources that are specialized in order-to-cash processes with technical and financial knowledge.

New Solution System and Processes

Provide staffing resources to perform desired tasks related to running and operating a new solution. Can help in times of transition between systems or for longer term support.

Deliverable

Staff Augmentation Agreement

Ideal Format & Timing

Varied based on needs

Key Activities

Provide support to the business, such as monitoring systems, performing day-to-day billing tasks, completing reports, troubleshooting systems, and working on projects.
Tasks can be performed to run parallel systems, maintain legacy systems during the phased implementation of new ones, or fill in resourcing gaps in business-as-usual functions.

Benefits

Provides short-term or long-term resources to help maintain a legacy solution.
Allows internal employees to focus on learning new systems and processes during multi-phased implementations.
Utilizes resources that are specialized in order-to-cash processes with technical and financial knowledge.

Data Management Solution

Provide staffing resources focused on managing data between hot and cold storage, archiving and managing storage limits within systems, and data migration needs.

Deliverable

Staff Augmentation Agreement

Ideal Format & Timing

Varied based on needs

Key Activities

Monitor data and data limits in systems by moving between hot and cold data storage solutions.
Maintain data archiving policies required by the business.
Update and refresh data sets between different platform instances, such as sandbox and production environments.

Benefits

Proactive data management prevents reaching volume limits and/or data caps.
Data management experts ensure compliance with data policies and procedures.

Audit Resource Solution

Provide staffing resources to support through audit requests, internal audit testing, audit control planning, help facilitate separation of duties for small teams, and support release management controls.

Deliverable

Staff Augmentation Agreement

Ideal Format & Timing

Varied based on needs

Key Activities

Provide assistance in pulling samples, gathering documentation, and organizing communication for audits.
Complete internal audit tasks and procedures, including testing, pulling samples, evaluating root causes, and project management.
Act as another party to ensure proper separation of duties and preparer/reviewer tasks, particularly in small-team environments.

Benefits

Avoids additional internal head count to maintain audit compliance.
Utilizes third-party resources that can scale up or down according to audit needs throughout the course of the year.
Utilizes resources that have billing and finance knowledge to support audit needs.

Value Realization

Maintain

Value Management

The solution to tech-project regret

Companies across all industries struggle to successfully implement the software they've purchased, resulting in unrealized value, frustration, and regret. Regret often occurs when problems are misdiagnosed as a symptom or not fully known or understood. Focusing on business-value outcomes helps ensure the real problems are solved.

Get Started with Value Management