Value Realization

Align on the correct metrics to demonstrate progress toward the expected set of outcomes in a way that can be monitored and adjusted in an iterative fashion, ensuring the value of your investment is maintained.

Regardless of what stage of your billing journey you're in, RESPEC offers solutions to meet you where you are and move you forward. We divide your journey into four sequential Value Stages—Value Discovery, Value Design, Value Realization, and Value Growth—and can help you from start to finish or at pinpointed steps along the way. We've designed a variety of offers to help you move through these stages and can tailor specific components of each to your unique needs.

Take a moment to explore the problems we help our clients navigate and solve.

RESPEC's Value Realization program offers:

Expert Resources

Help operate, run, and monitor the solution by augmenting your team with RESPEC's expert resources to fill temporary or long-term resource gaps.

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Maintain

Maintain, run, and monitor the solution, including upgrades, integrations, routine maintenance, bill cycles, and training and documentation.

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Measure & Optimize

Ensure operational metrics are connected with business goals to measure the success of the solution against pre-established business goals while identifying areas for improvement.

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When looking at tech-buying decisions with high regret, Gartner reported that 94% of those claimed conflicting objectives as one of the main causes of their regret.

Conflicting objectives are the clearest precursor to regret.

Tug of war representing conflicting objectives in tech projects

The heart of regret is solving the wrong problem.

You can meet 100% of the technical requirements and still not realize the value hoped for. Companies across all industries struggle to successfully implement software they've purchased, resulting in unrealized value, frustration, and regret.

RESPEC helps avoid Tech Project Regret by aligning stakeholders on the business outcomes, using a proven framework to ensure our clients are solving the right problem and the whole problem set.

Factors that contribute to conflicting Objectives:

Changing Personnel

Buying Team, Project Team, Users, Owners

High Visibility

Often reporting into CXO and have high budget scrutiny

Always On

You can't stop a business function to put something new into place

Interrelated Tech Stacks

Enterprise technology doesn't exist in a vacuum

Evolving Business

Today's solution needs to be agile to support tomorrow's business goals

Symptom-Oriented Focus

The full problem landscape isn't fully known

Evolving Technical Requirements

The ecosystem changes over time

Changing Priorities

Competing for attention and resources

Siloed Organizations

Cannot rely on a single "champion" to manage requirements and decisions

Launch & Transition

Expert Resources

Value Management

The solution to tech-project regret

Companies across all industries struggle to successfully implement the software they've purchased, resulting in unrealized value, frustration, and regret. Regret often occurs when problems are misdiagnosed as a symptom or not fully known or understood. Focusing on business-value outcomes helps ensure the real problems are solved.

Get Started with Value Management