Check out Respec.com for a list of our engineering sciences solutions.

Launch & Transition

Deploy the solution, transition ownership, and prepare for post-launch care and support.

Deployment of Solution

Move configurations and components from the sandbox into production and smoke tests integrations in those environments.

Deliverable

Stood Up Production Instances

Ideal Format & Timing

1-2 weeks total

Key Activities

  • Move configurations from sandbox and/or staging environments into the production instance
  • Configure and smoke test production integrations, such as CRMs and ERPs
  • Move and validate the final dataset (e.g. customers, invoices, rates, etc.) in production environment

Benefits

  • Utilizes skilled resources to move data into production environments and provides validation of the data movement
  • Completes smoke testing on integrations ahead of go-live to identify any production environment differences and correct them as necessary

Back to Top

Data Migration

Facilitate the migration, tie-outs, and testing of migrated data, including additional reports or controls necessary for business compliance needs.

Deliverable

Migrated and Validated Data in Production

Ideal Format & Timing

Varied based on needs

Key Activities

  • Move data from legacy systems into the new solution based on the needs of the business
  • Perform tie-outs and validations of the data migration to support future audit requests or backup support

Benefits

  • Data experts migrate and translate the data into the new solution
  • Avoids large time investments from the customer side to validate and tie-out data

Back to Top

Training & Documentation

Create documentation for customized and configured pieces of the solution and its supporting processes, including preparation and delivery of training materials to team members.

Deliverable

Documentation and Training Deliverables

Ideal Format & Timing

3-4 weeks total

Key Activities

  • Identify and document business-specific configurations of the system
  • Identify and develop resources to use as desk guides
  • Identify and develop resources to use as training material
  • Help identify and document customer-specific processes or use of system features
  • Deliver training on the solution

Benefits

  • Documentation is completed quickly to ensure teams are supported
  • Documentation is prepared by skilled professionals who understand the business and system nuances

Back to Top

Transition of Ownership

Work with business and technical users of the solution to transition knowledge, ownership, and processes for successful operation by the customer's teams. Includes hyper-care and support through the first month-end cycle.

Deliverable

Transitioned Solution

Ideal Format & Timing

  • Heavy collaboration and cross-over time between vendor and client teams during the transition
  • 1-2 months total

Key Activities

  • Complete handover of the technical components within the system to the customer or ongoing support teams
  • Ensure solution administrators have the proper information to maintain the system
  • Provide hyper-care to the customer through the first billing cycle

Benefits

  • Provides dedicated support resources through the first bill cycle
  • The team that designed and configured the solution hands over comprehensive system knowledge

Back to Top
Previous
Build & Test
Next
Value Realization

Value Management

The solution to tech-project regret

Companies across all industries struggle to successfully implement the software they've purchased, resulting in unrealized value, frustration, and regret. Regret often occurs when problems are misdiagnosed as a symptom or not fully known or understood. Focusing on business-value outcomes helps ensure the real problems are solved.

Get Started with Value Management