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Build & Test

This package completes the system's configuration and build-out while systematically testing it to validate that requirements are met.

Configuration Build-Out

Complete the necessary system configurations based on the Solution Design and Requirements Documents.

Deliverable

Configured Systems

Ideal Format & Timing

Varied based on needs

Key Activities

Complete the work in the system to configure settings, objects, workflows, fields, calculations, templates, etc.

Benefits

Skilled billing experts translate the Solution Design Document into a usable system

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Custom Development

Complete any necessary custom development needs, such as integration work or data manipulation and clean-up.

Deliverable

Completed Custom Development Deliverables

Ideal Format & Timing

Varied based on needs

Key Activities

  • Define the requirements and scope of the project
  • Design the solution and build the software
  • Test and iterate based on feedback
  • Deploy, document, and train on the new software
  • Provide ongoing maintenance or help transition those responsibilities to another group within the business

Benefits

  • Allows skilled professionals to design pieces of the solution to specific needs, without utilizing and allocating the internal business resources
  • Don't have to adhere to internal development planning cycles, timelines, or availability
  • Provides ongoing support and maintenance of the software following build-out to maintain over time

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Unit Testing

Complete testing on in-system configurations, integrations with external connections, and workflows.

Deliverable

Completed Unit Testing

Ideal Format & Timing

Varied based on needs

Key Activities

  • Complete testing of pieces of the solution from the configuration build-out
  • Identify and make corrections to setups and settings

Benefits

Allows for smoother UAT and end-to-end testing performed by the customer

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User Acceptance Testing

Support and guide the customer through final User Acceptance Testing, including end-to-end testing of all systems and data.

Deliverable

Signed-off User Acceptance Testing

Ideal Format & Timing

2-4 weeks total

Key Activities

  • Support the customer through use case testing
  • Identify and correct points within the solution that need adjustments
  • Help train and familiarize the customer with the system

Benefits

  • System experts provide support throughout UAT
  • The team that designed the solution provides the context, exposure, and guidance to new users

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Architect & Prototype
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Launch & Transition

Value Management

The solution to tech-project regret

Companies across all industries struggle to successfully implement the software they've purchased, resulting in unrealized value, frustration, and regret. Regret often occurs when problems are misdiagnosed as a symptom or not fully known or understood. Focusing on business-value outcomes helps ensure the real problems are solved.

Get Started with Value Management